Hotel website development

A hospitality brand needed a direct booking channel that was fast to launch, easy for guests to use, and simple for staff to operate. We served as the strategic engineering partner from requirements to deployment, delivering a cross-browser, mobile-ready WordPress site with booking flows in 2 weeks, an expedited schedule at roughly 3× pace.

Business need

The hotel required a single site where guests could check dates, see available rooms, view clear pricing and policies, and complete a reservation on desktop or mobile. The business also needed straightforward controls to update rates, blackout dates, room content, offers, and policies without developer dependence. Reliability, accessibility, and a clear path from search to confirmation were essential.

Our approach

We ran a focused discovery to capture booking rules, room types, seasonal pricing, and required policies. We produced a concise technical specification and acceptance criteria aligned to the 2-week timeline, then designed the site architecture and content model to keep inventory, rates, and restrictions consistent. Development followed the provided designs, with QA tied to critical paths, date search, availability display, pricing accuracy, guest details, confirmation, and admin updates. The project concluded with production deployment and a lean runbook for day-to-day operations.

Solution

We delivered a direct booking site that guides guests from date selection to confirmation in a few steps, while giving hotel staff the tools to keep inventory and content current.

Key specifics, functionality that drives value

• Date and occupancy search, guests choose check-in, check-out, and number of guests to see only eligible rooms
• Availability and rate display, per-night pricing with taxes and fees shown clearly before checkout
• Room detail pages, amenities, photos, bed configuration, and house rules presented in plain language
• Add-ons and specials, optional extras and limited-time offers surfaced during booking
• Promo code support, apply codes with immediate price updates and eligibility notes
• Policies and guarantees, cancellation, check-in times, and deposit terms shown before payment
• Guest details and confirmation, streamlined form, instant on-screen confirmation, and email receipt
• Content and offer management, staff update rooms, rates, blackout dates, and packages in the CMS
• Basic reporting hooks, export reservations and query booking data for operations reviews

Outcome

The hotel launched a direct booking website in 2 weeks, with consistent experiences on desktop and mobile. Guests can search dates, compare rooms, and reserve in fewer steps, while staff manage rates, availability, and offers on their own schedule. The brand now has a maintainable foundation for seasonal campaigns and future enhancements without rework.