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eCommerce engineering services

eCommerce
engineering services

When every step of the eCommerce journey is dependable, shopping becomes a habit. We provide consistent eCommerce engineering services to drive loyalty, high conversions, and sustained growth.

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Who we help

We partner with marketing agencies, retailers, and e-commerce brands to deliver flawless customer experiences that drive growth.

Marketing agencies

Extend your capacity with white-label web and e-commerce engineering that protects margins and client trust.

Retail

Launch omnichannel stores with scalable e-commerce backbones, AI personalization, and secure payment integrations.

E-commerce platforms & marketplaces

Engineer marketplaces with multi-vendor logic, advanced search, dynamic pricing, and seamless checkout flows.

Food & grocery

Digitize ordering, fulfillment, and loyalty with real-time inventory systems and mobile-first shopping experiences.

Consumer analytics

Turn raw customer data into actionable insights with AI models for demand forecasting, churn prediction, and upselling.

Consumer goods & CPG

Enable direct-to-consumer sales with subscription commerce, product bundling, and smart distribution platforms.

Quick service restaurants (QSR)

Power fast ordering, AI-driven upsell engines, and digital kiosks that scale across locations.

25+

markets supported with localized platforms and multi-country rollouts

120+

e-commerce and digital products launched for retail and consumer goods companies

99.98%

uptime maintained during Black Friday, holiday sales, and peak campaign loads

Integrated commerce, data, and AI — trusted by leading brands worldwide

P2H’s development work has helped us bring in 10 million users and tens of millions of dollars to our pipeline, annually. They’ve become essential to the main generation channels of our multibillion-dollar company. As our external development resource, they’ve continuously and consistently delivered everything we’ve asked for in terms of timeliness and quality.

Igal Zeifman

VP of Marketing, Komodor

Thanks to P2H Inc, the client's beta test dealership was identified as one of the highest-volume and most successful Honda dealerships in the US. Additionally, their website ranked amongst the top 25 in their sector. P2H Inc delivered quality solutions and swiftly responded to the client's requests.

David Farmer

CEO, intice

“GetDevDone delivered our website and mobile app exactly to spec, on schedule, and without a single hitch. Their professionalism, near-real-time replies, and weekly video checkpoints kept the whole project on track from kickoff to launch.”

Nadeem Shaikh

CEO, ShakeFX

WHAT WE OFFER

Most online stores fail not because of the design or the platform, but because the experience and architecture are disconnected.

Customers drop off at checkout, campaigns misfire because data isn’t connected, and platforms collapse under peak demand.

We start with experience and problematics:

- How do your customers discover, evaluate, and buy?

- Where do drop-offs happen in the funnel?

- Which systems fail when you scale campaigns?

From there, we engineer the right architecture - stable, data-driven, and growth-ready.

Our approach

Experience-led commerce

Every build starts with the buyer journey — discovery, evaluation, purchase, and return. We design experiences that reduce friction and strengthen loyalty.

- Checkout and funnel optimization

- Omnichannel consistency (web, mobile, POS, kiosk)

- CX Commerce: Boost conversions with personalized, omnichannel ecommerce connected to your CRM and back-office.

Commerce architecture

Platforms must carry both your brand and your business model. We design architectures that stay resilient as you scale.

- From single storefronts to multi-vendor marketplaces

- SLA-driven delivery and predictable scalability

- Secure, compliant systems ready for peak demand

Data & attribution

Without accurate data, growth is guesswork. We unify marketing and commerce data so every conversion is counted and ROI is provable.

- End-to-end attribution pipelines

- AI-ready data foundations

- Real-time dashboards for decision-making

Lifecycle stability

Commerce evolves quickly. We modernize, migrate, and optimize platforms without revenue loss.

- SEO-safe migrations

- Performance tuning and stability buffers

- Ongoing lifecycle governance

Growth & integrations

Expansion means new channels, products, and markets. We integrate without disruption.

- ERP/CRM/OMS integrations

- Subscription, loyalty, and bundling engines

- Global rollouts with localized compliance

AI-enabled commerce

Commerce that learns and adapts with your buyers.

- Personalized recommendations

- Demand forecasting and churn prediction

- Dynamic pricing and promotions

Take the next step

Talk to a commerce advisor to define the right architecture, platforms, and growth model for your business. Get guidance on configuration, scalability, and compliance — tailored to your market and goals.

Schedule a solution session

Delivery layer: platforms & services

We integrate with your technology estate, engineering each component to serve the business outcome it was chosen for. Our patterns for scale, attribution, and stability apply consistently, whether we deploy Shopify, Adobe Commerce, or a composable stack.

Headless & Composable Commerce

We design systems as modular, independent services — authentication, caching, observability, attribution — reused across builds from Shopify to commercetools. This approach reduces time-to-market, safeguards against lock-in, and ensures consistent performance and governance at scale.

How we help you choose

Headless commerce is not a universal solution, and monolithic platforms are not “legacy” by default. The right path depends on your business model, operating maturity, and growth ambitions. Our role is to ensure that technology selection and architecture decisions directly support commercial outcomes.

Our approach includes

- Pixel-perfect layouts that match your brand guide

- LCP under 2 s on 4 G (lab-verified)

- WCAG 2.2 AA colour, focus, keyboard built in

- Plain-English blocks let marketing publish pages fast

Deliverables

- A Commerce Architecture Brief that frames the strategic rationale.

- A TCO and ROI model to inform investment decisions.

- A risk and rollout playbook that enables executive alignment and organizational readiness.

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Commerce Platforms

We integrate seamlessly with your preferred commerce platform, ensuring it delivers the stability, scalability, and business outcomes your brand requires.

Shopify

For rapid market launches and campaign velocity. We embed marketing logic into the storefront and engineer attribution pipelines, ensuring ROI clarity and stability under peak traffic.

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Adobe Commerce

For intricate B2B/B2C models and high SKU volume. We apply SLA-governed delivery with capacity balancing to keep catalogs stable while ensuring multi-channel attribution accuracy.

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WooCommerce

For full ownership of storefront logic and custom workflows. We implement enterprise-grade governance so bespoke commerce flows run predictably without technical debt.

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BigCommerce

For international rollouts with built-in multi-currency and tax compliance. We integrate seamlessly with existing systems, accelerating global entry while maintaining predictable cost-per-transaction.

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Composable Frontends

We deliver frontends as modular, API-driven layers that separate content, design, and commerce logic. This gives marketing teams full agility, engineering teams predictable governance, and organizations the freedom to evolve their stack without lock-in.

Frontastic

We deliver frontends as modular, API-driven layers that separate content, design, and commerce logic. This gives marketing teams full agility, engineering teams predictable governance, and organizations the freedom to evolve their stack without lock-in.

Builder.io

Real-time personalization and campaign iteration at scale, backed by strict performance budgets and governance rules. Integrates directly with analytics and CDPs for measurable experimentation.

Shogun Frontend

Flexible storefronts optimized for sub-second load times and Core Web Vitals, engineered to convert both paid and organic traffic. Designed for multi-channel rollout, from flagship sites to microsites.

Content Management Systems

We connect content to commerce in ways that preserve brand integrity and accelerate go-to-market.

WordPress

Content-rich experiences integrated directly with marketing stacks.

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Drupal

Enterprise-grade content architectures with multilingual reach and governance.

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Craft CMS

Flexible CMS for design-driven brands and creative agencies, delivering custom workflows and strong editorial control without enterprise overhead.

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HubSpot CMS

Marketing-driven CMS that unites content, CRM, and automation — enabling campaigns, attribution, and commerce to run in one ecosystem.

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Webflow

Design-first CMS for marketing teams and agencies. Combines visual design freedom with production-ready code, enabling rapid site launches, scalable campaign pages, and client-friendly editing without developer bottlenecks.

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Microsoft SharePoint

Enterprise content platform for collaboration, intranets, and compliance-heavy environments. Enables structured publishing, document workflows, and governance for organizations with complex operational and regulatory needs.

Sanity.io / Storyblok / ReactBricks

API-driven CMS for structured data, omnichannel publishing, and collaborative editing — empowering marketing teams while maintaining engineering discipline.

Frameworks

We deliver across modern stacks with consistent patterns for observability, security, and governance, making framework choice an implementation detail, not a business risk. Our engineering teams apply the same standards for monitoring, CI/CD, compliance, and maintainability across every project. Whether extending existing systems or building greenfield platforms, our framework-agnostic approach ensures long-term stability and predictable performance.

Frontend Frameworks

We design and build interfaces that protect brand identity, deliver consistent experiences, and scale across devices and channels.

React JS

Next JS

Vue JS

Nuxt JS

Angular

Svelte

Astro

Backend Frameworks

We engineer application layers for resilience, scalability, and compliance, supporting complex commerce, B2B, and data-driven environments.

TypeScript

Node.js

PHP

Serverless Framework

Laravel

Terraform

JavaScript

Java

Python

C# and .NET

Mapnik

LiveKit

C++

Ruby

Cross-Platform & API

We integrate commerce, content, and data services through robust APIs and cloud-native architectures.

GraphQL

Apollo

Docker

Kubernetes

Serverless

AI & machine learning in retail and e-commerce

Redefine customer experiences, streamline operations, and drive predictable growth.

AI personalization

Deliver tailored product suggestions and promotions based on real customer behavior. Personalization engines lift conversion, grow basket size, and improve retention by making every interaction feel relevant.

Recommendations that feel one-to-one

Smart search

AI-driven search understands intent, synonyms, and context. Customers see the most relevant products faster, improving discovery, reducing abandonment, and increasing satisfaction across web and mobile.

Help shoppers find what they want instantly

Optimized pricing strategies

Machine learning analyzes demand, competitor moves, and inventory levels to recommend the right price at the right moment. Retailers maximize revenue while reducing reliance on discounts or guesswork.

Protect margins with data-driven pricing

Customer service automation

AI chatbots and guided assistants provide instant answers, resolve common issues, and recommend alternatives when items are out of stock. The result: faster response times, lower support costs, and higher customer satisfaction.

24/7 support with intelligent chatbots

Computer vision for retail

Computer vision automates shelf monitoring, detects fraud, and tracks stock with precision. This reduces shrinkage, prevents errors, and ensures products are available where and when customers expect them.

Eyes on shelves, security, and efficiency

Digital twins & forecasting

Digital twins create virtual replicas of your retail operations. They simulate demand, test scenarios, and forecast risks — giving leaders confidence in expansion, resource allocation, and strategic decisions.

Plan, predict, and test before you invest

Where AI creates value across retail functions

Marketing solutions

Turn customer data into measurable growth

Mid-sized retailers often overspend on campaigns that don’t convert, because targeting is too broad and customer signals are underused. AI makes it possible to compete with enterprise-level personalization at a fraction of the cost.

Use cases:

- Predict which customers are most likely to repurchase.

- Deliver personalized offers across email, social, and SMS.

- Optimize budget allocation in real time to the best-performing channels.

Outcome: Higher campaign ROI and stronger loyalty with less wasted spend.

Planning & pricing

Stop guessing, start forecasting

Margins vanish when prices are too low, but sales suffer if they’re too high. Mid-sized retailers often rely on manual pricing and outdated forecasts, leaving them exposed to market swings.

Use cases:

- Dynamic pricing that adapts to demand and competition.

- Forecast seasonal peaks and promotions accurately.

- Optimize discounts to protect margins.

Outcome: Pricing becomes a growth lever, not a gamble — margins are protected and competitiveness is maintained.

Merchandise operations

Put the right products in the right place

Stockouts frustrate customers, while overstocks tie up capital and lead to heavy markdowns. AI gives retailers the tools to balance shelves and assortments with real demand.

Use cases:

- Automate replenishment based on live demand signals.

- Optimize markdowns to minimize revenue loss.

- Tailor assortments to local customer preferences.

Outcome: Lower waste, fewer lost sales, and higher sell-through rates.

Supply chain management

Stay ahead of disruption

From global delays to last-mile bottlenecks, supply chain risk is constant. Mid-sized retailers often lack predictive visibility, leaving them reactive instead of prepared.

Use cases:

- Forecast demand to align inventory and procurement.

- Optimize delivery routes for speed and cost efficiency.

- Detect supplier and logistics risks before they escalate.

Outcome: Reliable product availability and reduced logistics cost.

POS & omnichannel

Deliver a seamless, secure customer journey

Shoppers expect consistency across online and in-store, but mid-sized retailers often face mismatched inventory, fragmented loyalty, and fraud risk.

Use cases:

- Detect and prevent fraud in real time at checkout.

- Synchronize loyalty rewards across all channels.

- Update stock instantly between stores and e-commerce.

Outcome: Faster checkouts, stronger trust, and more repeat purchases.

Brand & compliance

Protect reputation and reduce regulatory risk 

Even small compliance slip-ups — mislabeling, PCI DSS breaches, or inaccessible content — can damage customer trust and lead to penalties.

Use cases:

- Monitor campaigns and content for compliance with GDPR, PCI DSS, and accessibility rules.

- Validate product data and labeling across channels.

- Generate audit-ready reports for leadership and regulators.

Outcome: Stronger brand integrity, reduced legal risk, and peace of mind for executives.

GetDevDone delivery model

At GetDevDone, every engagement runs through our 7-step delivery model, governed by the Growth Architecture Center (GAC) under the Engineering Commerce Responsibly (ECR) framework. This integrates strategy, customer research, AI-enabled validation, technical architecture, compliance, and SLA-backed governance into a transparent process. Each stage is designed to answer the questions decision-makers care about most:

How do we reduce risk? How we measure success? How do we stay compliant? How do we scale safely?

Every engagement begins with a structured discovery led by our Growth Architecture Center. This is a cross-functional team of commerce strategists, CX researchers, data analysts, solution architects, and compliance experts. Their role is to ensure that every decision (technical or business) is rooted in commercial objectives and customer reality.

What happens in this stage

- Stakeholder alignment

- User research and journey mapping

- Operational audit

- Compliance & AI readiness

Solutions are not dictated by vendor defaults but by your business model, customer expectations, and growth objectives.

All findings are documented in a Commerce Architecture Brief - a living record that defines KPIs, risks, delivery path, and accountability from the start.

Within the first 48 hours we provision secure environments, configure repositories and pipelines, and apply access controls with audit logging. Governance dashboards are launched so stakeholders see how work connects directly to business KPIs.

Key setup activities include:

- Governance dashboards linking delivery to KPIs

- Attribution pipelines for accurate performance data

- Catalog and payment compliance (PCI DSS, SCA, GDPR)

- SEO continuity safeguards

- Collaboration tools and repositories ready to use

- Security with role-based access and audit trails

Onboarding also sets the rules of engagement: cadence of collaboration, escalation paths, and reporting standards.

Clients leave onboarding with full visibility, documented controls, and confidence that delivery is accountable from day one.

Once onboarding is complete, development begins within a structured and transparent framework. Every release is tied directly to growth objectives, validated against compliance standards, and measured for its impact on customer behavior.

For our clients, this guarantees:

- Features are advanced only when they prove value against defined commercial goals.

- Assurance is continuous: compliance, resilience, and customer experience are verified as part of the build itself.

- Business metrics such as conversion, retention, and order value are observable in real time, allowing leadership to see how delivery contributes to outcomes.

- Experience consistency is safeguarded across all customer touchpoints to protect brand integrity.

Leadership gains a delivery process that is accountable, measurable, and directly aligned with growth.

Commerce platforms face constant pressure — high transaction volumes, strict compliance environments, and customer expectations for flawless performance. Our responsibility is to enforce SLA-backed quality standards, ensuring each release is validated to reduce risk and sustain business continuity.

Our methodology is structured around three pillars:

- Business continuity — automated and manual validation keep checkout, payments, and promotions consistently reliable. Defects are logged in shared workflows (e.g. Jira), prioritized, and resolved under defined SLAs.

- Performance resilience — traffic simulations and capacity planning prepare systems for seasonal peaks, campaign surges, and international rollouts.

- Compliance and assurance — every release is aligned with PCI DSS, PSD2/SCA, GDPR, HIPAA, FDA, and accessibility standards, with audit trails provided for transparency and governance.

By combining continuous testing, SLA-driven issue management, and structured governance, our quality engineering reduces delivery risk and protects customer trust under the most demanding conditions.

Review cycles are structured checkpoints where our team and client stakeholders align on business objectives, compliance obligations, and delivery outcomes that matter most. These sessions are designed to ensure that strategy, execution, and governance remain synchronized throughout the lifecycle.

We focus on three dimensions:

- Commercial alignment — reviewing that delivery activities align with the client’s defined strategic goals, such as revenue growth, market expansion, campaign readiness, or operational efficiency.

- Experience fidelity — providing governance to confirm that outcomes remain consistent with brand identity, customer journey design, and usability standards across channels and regions.

- Risk governance — reviewing stability, data integrity, compliance requirements, and market risks, with mitigation approaches documented under agreed SLAs.

GetDevDone provides structured methodologies, risk frameworks, and reporting discipline; the client contributes priorities and market insight. Together, reviews function as a governance mechanism that adapts to different engagement models while remaining clear, auditable, and anchored in organizational goals.

The process is structured as a controlled orchestration of technical, business, and compliance checks designed to protect stability at the point of go-live.
Each release is version-controlled, fully documented, and auditable. Code, catalogs, pricing, and payment flows are consolidated into a single verified build. Final verification cycles confirm stability and data integrity, while AI-based monitoring layers simulate campaign loads and detect anomalies before rollout.

To ensure resilience, orchestration covers four disciplines:

- Dependency alignment — synchronization across ERP, OMS, CRM, and attribution pipelines.

- Rollback and stabilization planning — documented fallback scenarios and SLA-backed recovery protocols.

- Compliance verification — PCI DSS, PSD2/SCA, GDPR, HIPAA, FDA, and accessibility checks with evidence logged for audit.

- Performance forecasting — AI-driven simulations of seasonal peaks, viral demand, and multi-market expansion.

The Growth Architecture Center coordinates this process in collaboration with the client team, ensuring transparency and accountability. Every release is delivered with structured documentation and AI-supported risk signals, giving leadership the assurance that the platform can enter production without compromising continuity, compliance, or scalability.

After launch, the focus shifts to keeping the platform stable in daily operations while preparing it to grow and adapt. This stage combines monitoring, optimization, and structured change management so that clients continue to see predictable performance and controlled improvement.

- Operational continuity — round-the-clock monitoring and SLA-based support maintain system stability.

- Performance optimization — infrastructure and processes are tuned as volumes, geographies, or product lines expand.

- Controlled change — new releases and features are introduced through the same version-controlled process used at launch, reducing risk and preserving reliability.

- Compliance reviews — scheduled checks keep security and regulatory requirements up to date.

- Knowledge transfer — documentation and training ensure client teams can take ownership with confidence when needed.

This closing stage gives clients confidence that the system remains secure and reliable while also evolving in line with business priorities.

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Domain‑agnostic eCommerce solutions

Every industry has distinct buying patterns and operational constraints. We design commerce platforms that align with those realities while enabling scale, continuity, and measurable growth.

Restaurants & QSR

We enable multi-location operations with unified ordering, fulfillment, and loyalty ecosystems. Our platforms sustain predictable margins at peak demand and create consistency across mobile, kiosk, and third-party delivery channels.

Grocery & FMCG

We engineer commerce infrastructures that synchronize inventory, fulfillment, and localized promotion logic. This provides operational continuity during campaign surges and builds long-term purchase frequency across regions.

Fashion & Apparel

We develop digital commerce models that align with rapid product cycles and global distribution. The focus is on lifecycle stability, reducing return-driven losses, protecting brand equity, and enabling scalable seasonal rollouts.

Luxury & Jewelry

We build commerce ecosystems that preserve exclusivity while enabling digital growth. Authentication, high-value transaction assurance, and concierge-grade experiences are embedded into the architecture to maintain customer trust and brand positioning.

Wholesale & Distribution

We design B2B commerce environments that integrate complex pricing, account hierarchies, and ERP/CRM backbones. These systems shorten order cycles, increase accuracy, and provide operational visibility at scale.

Real Estate & Property Commerce

We create transaction platforms that unify digital property catalogs, financing flows, and CRM-driven pipelines. The result is faster lead-to-deposit conversion and institutional transparency across markets.

Healthcare & Nutra

We implement subscription and recurring-revenue commerce models under full compliance with global standards. Architectures are designed to sustain regulatory trust, safeguard sensitive data, and stabilize long-term revenue streams.

Education (EduCommerce)

We develop digital education commerce systems with course catalogs, subscription models, and certification flows. These platforms open new monetization streams, extend reach, and provide transparent learner lifecycle tracking.

Events & MediaCommerce

We deliver monetization platforms for events and media that extend beyond ticketing into hybrid models: subscriptions, sponsorship visibility, and data-driven attribution. The systems are optimized for revenue diversification and reporting accuracy.

Customer stories

Trusted by retailers and agencies to modernize commerce, scale operations, and deliver measurable growth.

German Electronics Retailer

Driving marketplace growth with Shopify + Amazon integration

A mid-sized German electronics retailer unified Shopify Plus, Amazon, and ERP systems to cut overselling, protect Amazon Buy Box eligibility, and unlock cross-marketplace growth.

Read full case

French Fashion Brand

Shopify + ERP: scaling fashion growth with cost control and margin clarity

A mid-sized French fashion brand unified Shopify Plus, WooCommerce, and Odoo ERP after years of costly consultancy missteps. With a pilot-first approach, they scaled safely, reduced overselling, and gained true margin visibility across channels.

Read full case

U.S. Apparel Brand

AI personalization and retention: transforming SMS and on-site experience into growth drivers

A growing apparel brand on Shopify Plus lifted repeat purchases through SMS personalization, on-site bundling, and a roadmap for AI-driven churn prediction.

Read full case

U.S. Fashion Retailer

Scaling Black Friday growth through mobile-first personalization

A growing apparel brand built a custom mobile app with Shopify Plus to transform its Black Friday experience. Using design thinking, UX research, and personalized journeys, the brand achieved record results during Black Friday 2024.

Read full case

04/06

What makes us different

We think differently

We start with your business problems and guide them to lasting outcomes.

Brand-specific architecture

Strong creative campaigns often lose their edge once deployed on eCommerce platforms built on generic templates. Without an architecture tailored to industry context and customer behavior, experiences quickly become indistinguishable from competitors. Returning customer conversion rates fall, and brands are forced into costly rebranding cycles or endless A/B tests to recover lost engagement.

At GetDevDone, we design a brand-specific architecture for every project, ensuring the user experience stays distinctive, conversions remain stable, and the creative identity of your campaigns translates into measurable business performance.

Capacity-balanced delivery

Many eCommerce systems fail under pressure because campaigns are launched without regard for platform limits. Stopgap integrations pile up, technical debt accumulates, and within 6–12 months maintenance costs rise, with outages hitting during peak seasons.

Our approach builds capacity buffers into SLA-governed sprints, ensuring campaigns scale smoothly without disruption. Cost-per-transaction remains predictable, peak loads are absorbed reliably, and expensive replatforming can be deferred for years.

Full-funnel attribution

Agencies often lose 15–20% of actual conversions because backend commerce systems and marketing analytics measure differently. The result: distorted ROI, client mistrust, and strained renewals.

We close that gap by creating a unified data layer across frontend, backend, and marketing systems. This preserves full attribution, improves reporting accuracy, strengthens client trust, and directly supports contract renewals and budget growth.

Compliance-by-design and security you can trust

Commerce platforms today must meet both global data regulations and industry-specific requirements. Non-compliance risks fines, reputational damage, and loss of customer trust.

GetDevDone embeds compliance and security into every stage of delivery:

- Global data protection (GDPR, CCPA, LGPD) to safeguard customer privacy.

- eCommerce-specific standards (PCI DSS, PSD2, SCA) for secure payments and transactions.

- Industry regulations (HIPAA, FDA for healthcare, labeling for CPG, local tax & trade laws) for sector-specific alignment.

- Information security (ISO 27001 certified) built into our processes and infrastructure

By integrating these controls into the architecture itself, we minimize risk, accelerate approvals, and protect both business continuity and customer trust across regions.

Retail & eCommerce FAQs

Clear answers to the questions retail and eCommerce leaders ask most often — from legacy system modernization to AI-driven personalization.

How do I choose between building a custom eCommerce platform or using an existing one?

The choice comes down to how much flexibility and differentiation you need versus how quickly you want to launch.

- A custom eCommerce platform gives full control over features, integrations, and scalability — ideal for unique models or ambitious growth plans.

- An existing platform (Shopify, Adobe Commerce, or a headless commerce solution) provides speed to market and proven stability, but may limit how far you can customize the experience.

We guide you through this decision by mapping each path against your business goals, customer expectations, and future expansion needs.

Do you support cloud migration for legacy retail systems?

Yes. Many retailers continue to operate on legacy ERP, CRM, inventory, and POS systems, which constrain scalability, increase operational risk, and slow the pace of innovation. Migrating these to a cloud-native commerce environment enhances resilience, reduces infrastructure costs, and positions the business for future-ready operations.

Our migration framework ensures continuity throughout the process and establishes a modern foundation without disrupting daily business activities.

How can I integrate inventory management systems and third-party APIs into my eCommerce platform?

Integration is essential for consistency and efficiency across the commerce ecosystem. We design API-first, composable architectures that connect core commerce platforms with ERP, warehouse management, payment gateways, marketing automation systems, and third-party services.

This creates a unified environment in which inventory accuracy, transaction flows, and customer data remain synchronized across all channels.

How do you ensure scalability as our business grows?

We design commerce platforms using modular, API-first, and cloud-native architectures. This approach allows capacity to expand seamlessly during seasonal peaks, international rollouts, or promotional surges without requiring disruptive re-platforming.

Scalability is addressed at three levels:

- Infrastructure — elastic cloud resources, autoscaling, CDN acceleration.

- Application — microservices and composable modules that evolve independently.

- Data — pipelines that support growing transaction volumes and advanced analytics.

This ensures that performance and customer experience remain consistent as your business scales.

How do you address compliance and regulatory requirements?

Compliance is embedded from the start, not added after go-live. Our delivery framework integrates GDPR, PCI DSS, PSD2/SCA, CCPA, HIPAA, and accessibility standards (WCAG) into platform design, testing, and release orchestration.

Every release cycle includes:

- Automated compliance checks with audit logs.

- Encryption and tokenization for sensitive data.

- Evidence packs for regulators and procurement teams.

This proactive approach reduces regulatory risk, safeguards brand trust, and provides executives with audit-ready assurance.

What kind of post-launch support do you provide?

Post-launch, we operate under lifecycle evolution and maintenance programs to keep platforms stable and future-ready. This includes:

- 24/7 monitoring with SLA-backed response and resolution times.

- Continuous optimization — tuning performance, infrastructure, and customer journeys.

- Governed change management — introducing new features through controlled release cycles.

- Knowledge transfer — documentation and training so internal teams remain confident owners.

Clients retain visibility through governance dashboards and structured reporting, ensuring long-term accountability.

How do you use AI and machine learning in your retail solutions?

AI is embedded into our commerce engineering methodology. We apply it across personalization engines, dynamic pricing, intelligent product search, fraud prevention, supply chain forecasting, and automated customer engagement.

These capabilities enable retailers to anticipate demand, optimize operations, and deliver customer experiences that are predictive rather than reactive.

What is AI in retail and eCommerce?

AI in retail is a disciplined way to make better, faster, auditable decisions across the commerce lifecycle - how you attract, convert, price, fulfil, serve, and protect - using data, machine learning, and governed automation. It is not a single tool; it’s an operating layer that sits on your data and activates insight in real time across channels.

What it actually covers

- Customer understanding & personalization — recommendations, intent‑aware search, content targeting, next‑best‑offer/next‑best‑action.

- Pricing, promotion & merchandising optimization — dynamic pricing within business constraints, promo effectiveness, assortment and markdown optimization.

- Demand, supply & inventory planning — demand forecasting, auto‑replenishment, allocation, back‑order risk, returns optimization.

- Service & sales acceleration — guided selling, chat/voice assistants, agent assist, order‑status and returns automation.

- Risk, fraud & loss prevention — checkout/transaction risk scoring, abuse detection, computer‑vision shelf and shrink control.

- Compliance & brand integrity — privacy and PCI controls, accessibility checks, product/content governance, audit trails.

Take the next step

Talk to a commerce advisor to define the right architecture, platforms, and growth model for your business. Get guidance on configuration, scalability, and compliance — tailored to your market and goals.

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