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Why the next wave of agency growth depends on engineered delivery, not more people

Why the next wave of agency growth depends on engineered delivery, not more people

TL;DR Agencies grow by building better production systems, not just hiring more people.  Data from 285 agencies shows that structured, standardized processes make results predictable and protect a healthy 12% profit margin. Every decade rewrites the rules of agency growth.A few years ago, it was scale through people — more designers,…

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